RTG Commercial Services Ltd is committed to respecting the privacy of everyone we interact with - whether that is because:

  • you have contacted us as a partner (or potential partner);

  • you would like more information about our services; or

  • you are a journalist or stakeholder we communicate with.

In respect of this policy, RTG Commercial Services Ltd is acting as the data controller within the legal requirements of the Data Protection Act 2018.​

This policy explains how we use personal data as the data controller.  It may be amended from time to time, so please check back on a regular basis.

Keeping you informed about RTG Commercial Services Ltd

You have the option of asking to be kept informed of RTG activities by registering via this website.  When you do this, we will send you updates which we think may be of interest to you.  We won't provide data relating to you to anyone else, and if you'd like us to stop sending you email, then you just need to ask.

We also use your information:

  • to administer any services we provide to you;

  • to compile statistical analysis of the pages of the site that you visit;

  • to help us develop our business, products and services - and the site;

  • for internal administration and/or analysis;

  • to consider any applications or requests for information or advice made by you; and

  • to comply with legal and regulatory obligations.

The use of this information is necessary to support the legitimate interests of RTG Commercial Services.  We will retain your information until you ask us to no longer send you news and updates.

RTG Commercial Services Ltd client and partner information

If you become a client or partner of RTG Commercial Services Ltd, we will collect the name, job title, email address and phone number for your nominated primary contact as well as any additional contacts you wish to interact with RTG Commercial Services.  This information will be used to communicate with you about your services and engagement with RTG Commercial Services Ltd.  The contact information will also be made available to other RTG Commercial Services Ltd employees to contact you directly when necessary (for example in relation to invoices, purchase orders etc.).

We collect the following information every time you interact with RTG Commercial Services Ltd:

  • Name

  • Date and time of contact

  • Technical information such as information about the browser, your IP address and protocols used to access this site

The use of this information is strictly necessary to support the legitimate interests of RTG Commercial Services Ltd to protect the operations, security and integrity of the organisation and to comply with legal and regulatory obligations.

Your information will be retained in line with our data retention policy.

Sharing your information

We use a number of other companies to help us provide our services.  These third parties act on our instructions and carry out services on our behalf (they are 'data processors').  Where we do this, we require them not to use your information for any other purposes.  The third parties we use include:

  • Website hosting providers

  • IT Service Management providers

  • Web content distribution and security provider

  • Web collaboration software

Where it is strictly necessary and allowed by law, we will also share your information:

  • with our professional advisors and external auditors

  • with forensic investigators

  • iin response to requests from law enforcement authorities or regulators

Your rights

If you wish to access, correct or delete any of your personal information held by us, object or restrict the processing of data relating to you; or if you have any questions or concerns about our privacy policy or information we hold about you, please contact rachel@rtgcommercialservices.com

You also have the right to complain to the Information Commissioner.  You can contact the Information Commissioner at https://ico.org.uk/concerns/ or call the ICO helpline on +44 (0) 303 123 1113

Privacy Policy

Last reviewed: 12/08/22