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Breaking Free: How RTG Helped a Client Shift from Security Compliance to Security Culture



Transitioning from a security compliance mindset to a comprehensive security culture is a critical journey in today's ever-evolving threat landscape. However, many businesses find themselves stuck, unsure of why their security efforts seem ineffective. In this blog, we explore the story of ABC Ltd, a client who struggled with security compliance and sought the expertise of RTG Commercial Services Ltd. With RTG's guidance, ABC Ltd was able to break free from their stagnant state and successfully cultivate a robust security culture.


ABC Ltd initially prioritised security compliance, investing significant resources in meeting the requirements of its selected certification scheme. However, despite their efforts, they remained vulnerable to security breaches and struggled to understand why their compliance-focused approach was falling short. It was at this critical juncture that they turned to RTG for assistance.


We conducted an in-depth assessment and discovered that ABC Ltd's focus on compliance had inadvertently created a sense of complacency within the organisation. Merely meeting certification requirements every three years did not equate to a robust security posture. RTG recognised the need to shift ABC Ltd's mindset from an annual checkbox mentality to a proactive and comprehensive security culture. As always, we worked collaboratively with ABC Ltd using our five-step process.


  • Uncovering Root Causes:

RTG initiated a thorough analysis to identify the root causes of ABC Ltd's security compliance stagnation. We examined existing security processes, employee attitudes, and management practices to gain a comprehensive understanding of the underlying issues.

  • Awareness and Education:

RTG organised workshops and training sessions to raise awareness among ABC Ltd's employees and leadership. These sessions focused on the importance of a security culture and the potential consequences of complacency. RTG emphasised the shared responsibility of every individual within the organisation in maintaining a secure environment.

  • Building Trust and Collaboration:

To foster a security culture, RTG worked closely with ABC Ltd's leadership to build trust and collaboration across departments. They facilitated open discussions, encouraging employees to share their concerns and ideas regarding security. By involving employees in the decision-making process, RTG helped establish a sense of ownership and commitment to security.

  • Continuous Improvement:

RTG implemented regular security assessments to identify gaps and vulnerabilities within ABC Ltd's infrastructure and processes. This continuous improvement approach allowed the organisation to stay ahead of emerging threats and ensure that security practices evolved alongside the changing landscape.

  • Communication and Reinforcement:

RTG emphasised the importance of ongoing communication about security within the organisation. They helped ABC Ltd develop clear policies, guidelines, and incident response procedures. Regular reminders and updates were circulated to reinforce the importance of security practices and to keep employees engaged and informed.


The collaboration between RTG and ABC Ltd yielded significant results, empowering them to overcome their security compliance stagnation and establish a thriving security culture:

  1. Heightened Security Awareness: Employees gained a deeper understanding of security risks, actively identifying and reporting potential threats, and implementing best practices.

  2. Proactive Risk Management: ABC Ltd became more adept at identifying vulnerabilities and implementing appropriate controls to mitigate risks before they could be exploited.

  3. Cultural Shift: A security culture became ingrained, with security considerations embedded in day-to-day operations and decision-making processes.

  4. Improved Compliance: By focusing on security culture rather than solely compliance, ABC Ltd effortlessly met certification requirements as a byproduct of their comprehensive security practices.

  5. Enhanced Resilience: With a well-established security culture, ABC Ltd was better prepared to respond to security incidents promptly, minimising the impact on their operations and reputation.

The journey from security compliance to security culture can be challenging, but it is essential for organisations to stay resilient in the face of evolving threats. If you find yourself stuck in a compliance-centric mindset, unsure of why your security efforts are falling short, we encourage you to take action.


At RTG, we have the expertise and experience to guide you through this transformative process. Our team can help you break free from stagnation, cultivate a robust security culture, and elevate your organisation's security posture.


Don't wait for a security breach to occur before making a change. Take the proactive step today and reach out to us for a free chat. Together, we can empower your organisation to embrace a security culture that protects your valuable assets and ensures your long-term success in an increasingly digital world.


Contact us today and let's start your journey from compliance to culture.

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